Servicing ITSM: A Handbook of Service Descriptions for it

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
Country USA
Brand Trafford Publishing
Manufacturer Trafford
Binding Paperback
ItemPartNumber black & white illustrations
ReleaseDate 2013-12-27
UnitCount 1
UPCs 884897186135
EANs 9781490719566

Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them