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Consumer Behavior
R 605
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
R 2,493
UX for Business: How to Design Valuable Digital Companies
R 4,838
Social Preferences: An Introduction to Behavioural Economics and Experimental Research
R 1,036
Think Big: Take Small Steps and Build the Future You Want
R 487
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
R 603
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
R 386
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
R 1,658
Marketing 6.0: The Future Is Immersive
R 837
Naked Consumer: How Our Private Lives Become Public Commodities
R 973
The Choice Factory: 25 behavioural biases that influence what we buy
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