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Customer Relations
R 429
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
R 747
Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
R 394
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
R 627
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
R 777
Fans First: Change The Game, Break the Rules & Create an Unforgettable Experience
R 858
Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Custo mers
R 612
Fish!: A Proven Way to Boost Morale and Improve Results
R 582
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
R 421
7L: The Seven Levels of Communication: Go From Relationships to Referrals
R 426
You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling
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